3 Tips for IT Companies Making the Transition From Home to Business Clients

The owners of many IT companies and Managed Service Providers (MSP’s) start their careers by working as sole technicians, often serving the domestic market – fixing home users PC’s.I myself found went down this route. For 3 years I provided support to a large number of home users, doing everything from setting up Wireless networks in homes, to fixing printers, to cleaning viruses infested PC’s (again, and again, and again it seemed… ).But then a revelation takes place. You begin to appreciate that you don’t own a business, you own a job. You also realize that you are selling your time for money, and that if you want to earn a decent income, the low-rates you are charging to home users multiplied by the same amount of hours in each day mean that you’ll never reach your income goals.And so you make the decision to start focusing your attention on the business market.Here’s 3 tips for making the transition from working with home users to business clients.Raise your ratesHome users are typically ultra price sensitive. You might be charging your existing home user clients anything from $60 an hour and lower.Your instinct, therefore, is to charge something similar to this for business clients. You’ll struggle to believe that you can charge more than that for your services, based on what you currently perceive to be your own value.This is a trap I’ve seen a lot of IT companies moving from serving the home user to business market fall into.If you under-price your services, then you’ll cause a lot of potential clients to question why it is you are so cheap often significantly, you will be perceived to be offering good value and the amount of business you will win will increase.Wait a minute! By charging more, I’ll win more business?Absolutely. Do some market research and find out how much your competitors charge. Then at least match those prices. Preferably charge more. Then watch as you win more business.Act ProfessionallyWhen dealing with home user clients, especially price conscious home users, it’s not so much who you are but whether you can get the job done – and cheaply.When dealing with business clients, they want to know they are dealing with somebody trustworthy, legitimate and professional.You can help to build this professional image and engender trust by taking a few simple steps.
Offer a landline telephone number, and not just a cell phone number. A single cell phone number suggests a sole Technician. A landline number is still much more trusted. If you’re worried about missing calls when you are out, employ the services of call answering service or utilize Voice-
Have proper business cards printed. While cheap flimsy cards are OK when you’re dealing with home users, if you offer a business a wafer-thin dog-eared business card to any typical business owner – they’ll immediately perceive you to be less than a stellar business owner.
Dress the part. Jeans and a polo shirt may have been OK up until now, but if you want to walk into business offices and be taken seriously – it’s time to consider your appearance. Dress for the location. If you’re working in a factory environment, a shirt with your logo on and smart trousers and shoes might be appropriate. If you’re working with a professional services client (such as an accountant or solicitor) then suit, shirt and tie might be more befitting. If in doubt, go with the suit.
Invoice promptly. And by promptly, I don’t mean a month later. Invoice the same day as you complete any work. This will ensure you have a better chance of being paid promptly while the work is fresh in the clients mind. Make sure you include your bank details and any other relevant information on the invoice. Ensuring you bill in a timely fashion for the work you’ve done shows you’re a serious business, not a part time hobbyist.
Give up servicing Home UsersFinally, and this is often the toughest step – you’ll need to give up servicing home users sooner rather than later.This might be hard, especially when you’ve built a loyal portfolio of clients who need your help and who you are earning income from, but trying to juggle home and business users is a very, very tough gig and I’ve yet to find a successful IT company that does it well.But just because you’re growing, doesn’t mean you need to simply dump your home user clients. Build up a relationship with another Technician in your area who is perhaps at an earlier stage of business evolution than you are. Start to sub-contract home user work across to them and when you’ve built up trust based on good quality work and professionalism – speak to them about handing over your home users.You might come to an arrangement around referral payments, or you might prefer to simply know your old clients are being well looked after. Either way, you’ve found a good home for your home users.Then, notify your clients that you’ll no longer be offering services to home users. Express gratitude for their long term support, and give full contact details of who they can contact for their future support requirements. Assure them they are in good hands, and that if they are unsure, they can still call you for advice.Finally, make sure to let them know that if they want you to visit them in their business or work lives, you’d be happy to do that.I personally won a lot of business clients based on home users I’d worked with before. If you make it explicitly clear that you’re now working only with businesses, you’ll find plenty of referrals based on your previous good work.ConclusionIt might feel like a wrench to leave behind an often comfortable lifestyle business servicing home users, but ultimately, if you truly do want to stop owning a job and start owning a business – it’s a necessary step.

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A Look at the Psychic News Magazine

For all your psychic news it pays to check out a magazine that is very aptly called Psychic News Magazine that is certainly among the hottest selling magazines related to the psychic world and which provides deep insights into what is happening in this world. The Psychic News Magazine is published every week and will be delivered to your doorstep containing all the essential items of news and other information related to the psychic world.

Dedicated To Psychics And Mediums

Psychic News Magazine is dedicated to all those that are psychics and even mediums and its content is always related to spiritualism and the paranormal as well as the supernatural world and you can also find information on the new age as well. If you are looking for the latest news in the psychic world or you want to read about stories or get other information related to the psychic world then this is the magazine that you should check out.

Psychic News Magazine also offers advice and useful tips and plenty more that is sure to keep you well informed with what the psychics are up to. And, if you want the absolutely latest news from the psychic world you can check out their online pages that are always being updated with news as it is being made.

The team of writers at psychic news magazine are all experts that strive to do their best to make this magazine more useful and every effort is made to improve the quality of the magazine. Each issue of this magazine comes with all the latest snippets and all the news as it is being made and there are also plenty of vital bits of information that relate to the psychic world. Whether you want an in-depth coverage of community news or seminars or news related to the supernatural or anything about hot events this is the magazine that will give you what you want.

The best part about reading Psychic News Magazine is that it has the best stories from the world of psychics and the stories about the supernatural world are particularly exciting and informative. In addition, you get to read about real life stories and there are many features that provide incisive views about psychics and their particular world.

Each piece of information brought to you by this magazine has been well written and every word has been carefully written with a view to making the content more understandable and there are also experts ready to provide help and advice as well as tips on everything related to the psychic world.

It certainly is a magazine for people with a passion for psychics and their peculiar world.

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Seeing Double – When A Bad Real Estate Market Is Still Good Market

The worse may be here now, but just like in older times, this too shall pass.Condominium sales in Miami dropped sharply, but the real picture depends on whose vantage point it is viewed from. It is often said that a person’s misfortune is somebody else’s gain. As investors lament on how bad real estate market has become these past few months, Miami’s airport remains vibrant with the comings and goings of home buyers who believe that the pot of gold sits right on the same spot where others lost theirs.Bargains are everywhere and for an investor who has a longer purse string; he could smell the sweet scent of victory miles away. Second home buyers have a plethora of vacation or retirement homes to choose from, as well as investment properties to sit on a few months until the cloud of doom over real estate market clears away. Experts however do not see yet the silver lining; they, in fact, believe that the worse is yet to come.But investors remain upbeat over the fortune that they will amass in the event that the situation reverses itself, as it always does. In not so distant past, the real estate market also experienced the crunch, but it rebounded easily; there is no reason it won’t be able to do the same now.Condominium prices in Florida are experiencing a shard dive at 35-40%; in Miami-Dade County, far worse. But Florida is a hotspot for a lot of other reasons; it remains as one of the top picks among tourist destinations in the world. This keeps the buoyed up feeling among investors who believe that despite the risk of a slow turn-around, the future still looks brighter if they purchase now when the market is down. The feeling of “making money out of other people’s misfortune” may not sit well on the conscience for a while however it still remains a business move too hot to miss.Miami, in particular, has always been a hotspot among tourists and real estate investors, not just for its beaches. In previous years, Miami seemed to be a Mecca of investment properties; all throughout Miami, the real estate fever was raging like a bull. Condominiums rose up to the skyline like a flight of birds. Supply met demand squarely on its face. Today, it’s a 4:1 ratio – that’s 4 condominiums up for sale, with just one taker.This is the apparent basis of doomsayers declaring an ever sharper downturn in prices in the coming months. When supply outlasts demand in four-folds, prices can take an even sharper dive, and the market an ever harder climb. Buyers who are propelled by greed to snatch hot bargains at a time the market is experiencing one of its temporary defeats may not have the last laugh.But for now that worst-case scenario remains inconceivable in the minds of investors who smelled money as soon as their plane touched ground at Miami airport. The state is a haven of opportunity and grandeur. It is a place where most people can have their cake of the best life – and eat it, too. This is the reason why despite the downturn, real estate market in Miami and in Florida in general will always bounce back. And when that happens, those who are making a killing on the cash registers now will surely have a field day when the market comes full circle.

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